Withdrawal from a purchase
EU 14-day withdrawal information
Your right to withdraw
If you are a consumer in the European Union, you generally have the right to withdraw from a Weaver Pro purchase within 14 days of the charge, without giving a reason. This page explains how to exercise that right. It is separate from, and does not replace or narrow, our Terms of Service — including the existing term that you can contact us within 14 days of a charge for a refund if you are not satisfied.
How to withdraw
Send an email to [email protected] saying that you withdraw from your purchase. It helps us find your order if you include your order reference and the purchase date — you can edit these in the draft below before sending. You do not need to include any password, token or account credential.
This opens a draft in your email app. It does not submit anything or confirm a refund — nothing is sent until you send the email yourself.
What happens next
We will acknowledge your withdrawal and process any refund due using your original payment method. Withdrawing ends your Weaver Pro subscription; this does not delete your account or the bookmarks stored on your device. If you bought through Waffo Pancake (the merchant of record), its terms may also apply to the refund.
Chinese help 中文说明
欧盟消费者通常可在扣款后 14 天内无理由撤回 Weaver Pro 购买。请发邮件至 [email protected] 说明撤回；可在上方草稿中编辑订单引用与购买日期，无需提供任何密码或令牌。点击按钮只会起草邮件，不会提交或确认退款。撤回与《服务条款》中「扣款后 14 天内不满意可联系退款」互不影响。撤回会结束 Pro 订阅，但不会删除账号或本机书签。
This page explains how to exercise the EU right of withdrawal for a Weaver Pro purchase. It is consumer information and does not itself change our Terms of Service or your statutory rights.